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AbraxSys Announces a 3-Year Warranty Policy for All of its Products
Baton Rouge, Louisiana - AbraxSys today announced that all
new AbraxSys electronic systems sold after this date will be covered by a "bumper-to-bumper"
three-year depot warranty. The increase from two years to three years is the result of ongoing
quality initiatives that, from 2012 to 2013, yielded unprecedented improvements in product reliability and
earned top marks in an independent customer survey rating product quality.
For customers, AbraxSys' industry-leading combination of reliability and coverage provides three important
benefits. First is increased confidence in system uptime on the production line, during design projects
and in other critical operations. Second is reduced cost of ownership with fewer budgetary surprises due to
unexpected repair costs. Third is greater convenience in the unlikely event service is ever required.
"Our customers have come to expect the highest quality from AbraxSys," said Jeff Dandy, AbraxSys vice
president, Systems Group. "The three-year standard warranty is yet another way we're helping them achieve their
business, project and production goals."
In a short video, Dandy discusses the steps AbraxSys took to achieve the best quality metrics in its history
and in the industry.
Depending on the industry and application, a typical AbraxSys product is in service
for eight to ten years and sometimes much longer. To help customers sustain ongoing confidence in instrument
performance, AbraxSys offers Assurance Plans for repair and refurbishment services. When included with a
new system, these plans are available at a lower cost than when purchased later.
The AbraxSys Warranty Assurance Plan is the most convenient way to minimize disruption of instrument
availability for three years. This enhanced plan offers additional benefits such as onging unlimited
technical support, priority service, six-month warranty extension if a repair is needed, and electrostatic
discharge (ESD) and electrical overload stress (EOS) coverage. The AbraxSys Assurance Plans offer
OEM-quality performance at the lowest price and ensure that systems will function at their original
specifications, giving customers ongoing confidence.
The company is a worldwide leader of Industrial, Rail type, Military grade, and Marine type LCD
Flat Panel Displays, Panel PC, Sunlight & Daylight Readable Technology, Fully-Enclosed Touch Screen Computers
4919 Jamestown Avenue, Building 204F
Baton Rouge, Louisiana 70808, U.S.A.